If an invoice is issued it must be paid not later than 7 days following the date of the invoice. All public training courses must be paid in full prior to the commencement of the course.
Payment can be made via electronic funds transfer, credit card, bank draft or other pre-approved payment method.
Notifications of cancellations, refunds and requests for transfers can be made in writing to firstname.lastname@example.org. Alternatively call 1300 404 505 to discuss your options.
In the event of notification of a cancellation 10 working days or less before the Course commencement date, call us on 1300 404 505 if you are unable to attend the course. We cannot accept responsibility for changes to work commitments or personal circumstances but will make every effort to accommodate you in the next available course, subject to availability.
Requests for transfers to alternate courses can be arranged if QMS Audits is advised in writing by sending an email to email@example.com or by calling us on 1300 404 505. These requests must be made 10 or more working days prior to the course commencement date and is subject to availability on a future course. One transfer will be accepted without charge. All subsequent transfers will attract an administration charge of $55.00 (incl. GST)
If a student fails to attend a program, course fees will not be refunded or allocated to another course. Please call us as we may be able to assist you on 1300 404 505.